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Back Office Services

Reduce Payroll
Increase Productivity

We provide a wide range of back-office services that are customized to meet the requirements of our clients. The cost of our non-voice BPO and KPO services will surprise you. We simplify the whole procedure of outsourcing and make it extremely efficient and cost-effective with the help of our skilled and experienced team.

What is back-office assistance?

The phrase “back office” was introduced when organizations outlined their office functions. The customer-facing representatives work in the front section, while the non-customer-facing representatives work in the back office. The non-client-facing back office is a section of an organization made up of administration and support personnel.

Our services are offered in two different cost models. One can chose either man hour-based cost model OR task based cost model. You may choose as per the suitability. For more details on pricing, kindle arrange a meeting with our sales team.

We will assist you in determining the best areas to utilize outsourcing for your back-office work. A dedicated account manager will be assigned to understand your processes and required quality targets. The deployment of resources will be based on your specific requirements. We adhere to the best practices of Information Security Management Systems to ensure the security of your data and processes.

You will get the strong back-office assistance that aligns with your vision. Our efficient services will handle your day-to-day work, allowing you to focus on your core competencies. Our partnership will give your business an edge over your competitors by increasing quality and cutting human resources costs.

Outsource your back office tasks to us, and free up your front office stars to shine

Back-Office Services

Although the Back office work may not directly generate revenue, but it plays a vital role in the smooth operation of any business. They are essential for the overall efficiency and productivity of the organization. It ranges from administrative tasks such as data entry, data verification, and invoice processing to supporting HR and even social media management to SEO for the company. Efficient back office operations can save time, reduce costs, and improve overall business performance, making it an indispensable part of any organization.

Data mining

Data Mining

Large volumes of raw data must be analyzed by businesses, in order to obtain valuable information. A lot of money and resources are invested in the process and it is very time consuming. Therefore, it makes sense to outsource it to skilled professionals. Outsourcing data mining services makes it reliable and glitch-free.

Document Verification

Document Verification

Businesses must be able to identify fraudulent documents in customer ID proof or any key business documents, such as the KYC compliance standards. The authentication of applicants and client onboarding are facilitated by document verification services. Document verification services are important for businesses to assure authenticity.

Data Entry

Data Entry

The most common back-office service that gets outsourced is data entry. Businesses choose to outsource it since it takes a lot of time and resources. By outsourcing data entry to an expert team, you can significantly reduce the workload for the business along with achieving accuracy and cost-effectiveness.

SEO

Search Engine Optimization

Our SEO services are designed to help you rank higher in search engines and attract more targeted traffic to your website. Our team of experts will conduct a comprehensive analysis of your website, identify areas for improvement, and implement strategies to improve your visibility in search results. Let us help you achieve your online goals and increase your ROI.

Catalog Management

Catalog Management

Catalogs are essential for reaching out to potential prospects when market competition heats up. Both producers and distributors must act fast to present customers with information about their products. Services for catalog administration may also involve data indexing, maintenance, conversion, and updating. Inventory or database management can be done offline or online.

Document Scanning

Document Scanning & Indexing

We provide high-resolution and OCR (optical character recognition) document scanning services to convert scanned images into searchable text. Indexing can also be included. As per your requirement, we can return, store, or dispose of the original documents after scanning.

Streamline your business operations with efficient Backoffice support services

The back office is the engine room of the company. An organization will not function if the back-office functions are jumbled, just as a vehicle will not start without its engine working properly. The whole system can collapse and create complete disorder in the front office.

No business wants its operations to be jeopardized, and this is where outsourcing can help your business. Back-office outsourcing is the practice of contracting out back-office functions to a third-party service provider. Saving money on office purchases and employee hiring is the key driver behind this concept.

The back office is considered vital to the efficient operation of the company. In order to concentrate on your key functions, it is therefore recommended to outsource back-office support to a specialized service provider like Infomatic Solutions.

Boost productivity: Outsource back-office tasks to our proficient services

Outsourcing your back-office operations can help streamline your business and free up resources for core activities. Enjoy cost savings, improved efficiency, and access to specialized expertise.

Cost Efficiency

Cost Efficiency

Outsourcing back-office operations to India is a cost-effective proposal for small and medium-sized businesses. Our multi-sourcing solutions ensure minimum pricing for any back-office task. With our team of professional experts, we guarantee a back-office process that can result in maximum Return on Investment (RoI). By offering exclusive services without working in a pre-defined regulated format, we can reduce costs compared to international outsourcing.

Cost Efficiency
outsourcing companies

Streamline Operations

India’s internet infrastructure development has progressed significantly, resulting in better and smoother operations for outsourcing companies. As a result, India is now recognized as one of the most desirable locations for back-office outsourcing worldwide. We are equipped with cutting-edge technology, hardware, and software, and have multiple dedicated data links to ensure 100% availability of the outsourced services, giving us a competitive advantage.

Human Resources

Skilled Human Resources

India has a wide pool of skilled and experienced graduates compared to any other part of the world. With a highly skilled and English-speaking workforce, India has become a preferred destination for global companies seeking to outsource their business processes. The combination of skilled human resources, cost-effectiveness, and flagship IT infrastructure has contributed to making India a back-office outsourcing destination over the years.

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Years of Experience

You ask, we answer

We have the answers to your questions. If your question is not listed here, our experts can provide you with clear and concise answers. Feel free to ask us. Contact us now.

Our back office support provides almost all type of non-voice back office services. There are data entry and mining, Search Engine Optimization (SEO), document verification, catalog management, document scanning and indexing.

Our back office center is open 24/7, 365 days a year, depending on your business requirement.

Training will be our responsibility, and there will be a dedicated account manager for your project/work who will serve as the single point of contact for all your communication.

Yes, we are committed to providing you with high-quality work and meeting the Turn Around Time (TAT) as specified in our contract.

The notice period for terminating the contract is one month.

We take privacy and security very seriously. Our infrastructure is fully compliant with ISO 27000 standard. We have very stringent Information Security Management System (ISMS) in place. We ensure the safety and security of your data and processes.

Our pricing structure is customized based on the services you require and the volume of work we handle for you, as well as the specific back-office tasks you need us to perform. Please contact us for a personalized quote. You can reach us at 800-757-3056 or via email at sales{at}infomaticsolutions.com.

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