Infomatic Solutions Inc., is a Business Process Outsourcing solutions provider with a state of the art business office based in Gujarat, India.
Infomatic Solutions offer world-class offshore outsourcing, which includes Call Center Services, Revenue Cycle Management, Remote Staffing, BPO/KPO, Desktop/Network Support and Back Office Support. At Infomatic Solutions, we thrive to provide the highest level of service and quality to our esteemed clients, so that they can succeed in growing in their business. Our constant efforts ensure the highest ROI for each & every client.
We ensure the best possible return on investment to accelerate the growth of our client. We achieve synergy by including the skills and ideas of all our team members. Personal success is realized through team achievement at Infomatic Solutions. We started our work with healthcare (medical records) industry and back office work which we understand well. This understanding brings added value in our servicing and delivery of work for our all other clients. Our expertise and dedication help us to identify the elements which will really make a difference for our clients.
Trust & Integrity
Our interactions are based upon candor, honesty, and respect for individual contributions. We are committed to earning the trust and confidence of our clients by providing transparency in all communications.
Infomatic Solutions services lower your administration cost, streamline your time management and increase your profitability. This gives you much leverage to concentrate on your core business areas.
We are not just outsourcing partner but reliable source for all your business solutions. We help our client(s) to build that trust by providing significant results with consistency.
At Infomatic Solutions, all services are provided on a Month-to-Month or project basis. There are no long-term contracts. Our services are on-demand and you can add, modify or cancel at any time. You maintain flexibility to meet the evolving demands of your business without any binding.
Tony KurianOperations (Voice Process)
Tony comes with 10+ years of demonstrated history working in the Service industry. Tony’s expertise lies in successfully enhancing customer response strategies, innovating new processes, and managing overall customer service functionality to maximize productivity and growth to surpass expectations. He has developed and led staff training programs, supervised workforce and performance analysis, and directed strategic projects and initiatives to accelerate revenue growth while slashing cost.view profile
Pankaj ShuklaOperations (Non Voice Process)
Pankaj comes with 12 years of experience that includes customer management and various forms of backend operations. He handles the entire backend team. A seasoned campaigner for medical billing & Quality check process. Excellent level of work completion under pressure and maintains the same quality of work along with his team.view profile
Jaydeep MBusiness Development
Jaydeep has an extensive experience of over 10 years with a blend of BPO, KPO and Business Development. He handles all the Business Development activities across U.S, UK & Australia. With positive attitude & customer service skills, he is able to showcase the highest level of satisfaction to all the clients. He is a great mentor when it comes to leadership and exceeds expectation when it comes to quality and delivery of work.view profile
Ketan PatelGeneral Administration
Ketan comes with a rich experience of 8 years into the administration process. Out of which he has 4 years’ experience in the UK with a strong track record of managing & training people directly. His vast expertise and negotiating skills are ideal in the company’s admin activities which give him edge in winning solutions for the company. The core focus of his role is to manage the various office administration task.view profile
Rimal PatelRelationship Manager
Rimal holds vast experience of 5+ year in U.S Revenue Cycle Management process. Her expertise in Medical Coding & Billing with different medical speciality adds tremendous support to our RCM operations. She also supports the training part with day to day operational activity & run the service improvement program based on the client's feedback. Her leadership skills and client management skills are great asset to our company.view profile