Call Center Keep your Business 24x7

call_center_real

Call CenterKeep Your Business Open 24x7

We have numerous services to offer which are as per the need of a customer. The service we provide has become an integral part of our culture. Our highly experienced team is capable of turning the entire process into very cost-effective and highly effective.

Outbound Services

Outbound campaigns can be some of the most complicated and challenging tasks that a company can handle. With our extensive experience, highly trained agents and custom integration, we can make effective outbound calls to your clients.:

Lead Generation

Lead generation can be one of the most crucial parts of a successful sales strategy. We will call your leads, qualify them and either set up an appointment for you or pass along their information to you for a follow-up. You won’t need to waste your time cold calling anymore; we’ll get you hot leads

Direct Sales

When cold calling potential clients, it’s important to grab their attention right from the get-go. With our management team’s experience, we’ll assist you in developing a quality script and then train the agents accordingly. In addition, our custom calling program allows us to call a list of potential clients according to dozens of your specifications. A successful outbound sales campaign can be the key to take your business to the next level.

Welcome Calls

A simple Thank-You call after acquiring a new customer can be one of the best things you could do for your business. Allow Infomatic Solutions’ friendly staff to call your customers to welcome them and thank them for their business.

Satisfaction Survey

With the ever increasing level of competition, you always want to stay one step ahead. Proactively reaching out to your customers and getting their feedback will make sure you never fall behind. Our highly trained staff can do satisfaction surveys with your customers to get the necessary feedback to make your business better.

Inbound Services

Marketing these days cost more than ever. At Infomatic Solutions, we recognize the enormous cost with driving calls, and we’re here to help you capitalize on them. Whether your company needs superior customer service, an aggressive sales team, or a technical helpdesk, Infomatic Solutions has the talent you need. With our in-depth training and management system, we can ensure our team meets your expectations. We offer a variety of inbound voice services.:

Customer Services

Even with the most impressive sales campaign, a company is known by its level of customer service. We provide onsite training and real-time monitoring of your customer’s calls to ensure the highest level of customer service. Our agents have your customer’s best interest in mind. Our agents are also trained to up-sell your current customers with your product packages.

Sales

You don’t need another company just to answer your calls; you want them to convert them into sales! With years of sales management experience, this is really our core competency. No matter what product or service, we’ll meet and exceed your expectations.

Appointment Setting

With salaries, health insurance and other benefits, management and training, a $9 an hour job can cost an employer upwards of $20 when everything is factored in. That’s why more offices are outsourcing their appointment setting. We can integrate with your current systems and take your inbound calls to schedule your client’s next visit. So whether you’re a doctor’s office, dentist, contractor or independent sales agent, give us a call!

Simplify Your Customer Interactions with Outsourced Call Center Services

Infomatic Solutions is one of the prominent call center solutions offering flexible plans that help you cut down operational costs and increase sales. Commitment and dedication to excellence is the speciality of our full service outsourced call center services. We can go beyond the typical call center service of answering calls and meet your specific business needs through customized solutions. Our experience and expertise in the industry have earned us a high reputation among the call center outsourcing companies.

We are experts in both inbound and outbound call center services. In the inbound section, we receive calls and answer them for you, handle enquiries, reply to emails, respond to live chat pop-ups and more. In the outbound section of outsourced call center solutions, we make calls for you, generate business leads, fix appointments and more. We are one of the offshore outsourcing companies that are not limited to a particular type of service. We can adjust to your specific needs and requirements.

Cost-Effective Call Center Solutions

The business organisations in the USA can accelerate growth by collaborating with offshore BPO services. It is one of the main techniques to achieve customer satisfaction and retention for all types of businesses today. Our call center solutions are cost-effective and affordable. Installation of the latest software, 24/7 service and the efficiency to manage any amount of inflow at a time make our service better than all our competitors. We continuously research on ways and means to improve our customer service levels to provide the highest levels of customer experience for each of our clients’ business.

Call center outsourcing companies help business firms to focus on their core competencies instead of spending time on recruiting and training customers service executives. Contact us, and your success begins today.

bpo-kpo
desktop-network-support
medical-records-and-billing
remote-staffing
revenue-cycle-management
HAVE ANY QUESTION?  Call us @ 800-757-3056
Quick Inquiry